Push-to-Talk Solutions for Healthcare Industry

The COVID-19 pandemic accelerated digital transformation across the healthcare sector, increasing demand for secure, multi-department communication tools that support both patient-facing services and internal hospital operations.

Many hospitals are now going online to provide customers with easy and quick access to their product information and administration services. As well as treating patients, current medical practice needs to meet patient expectations by delivering easy access and excellent customer service.

To address these operational demands, hospitals are turning to Push-to-Talk over Cellular (PoC) devices - ruggedised smartphones and dedicated PTT handsets that consolidate voice communication, task management, and secure data access into a single device cleared for use in clinical environments.

Push-to-talk (PTT) solutions offer several benefits to support healthcare industry. PTT enables users to communicate instantly by sending and receiving voice messages with just push a button. As technology rapidly grows, PTT doesn’t just deliver voice messages but can also deliver multi-purpose messages such as images, video, voice, and data. Most of the current PTT solutions use smartphones or even tablets as PTT devices that replace conventional Land Mobile Radio (LMR) devices like walkie-talkies. Moreover, PTT devices are now no longer limited in terms of range; with just an internet connection or Wi-Fi, modern PTT solution enables users to communicate instantly with each other. Another benefit of PTT devices is that they typically have a programmable button that allows users to have quick access and use them in any work environment. As a PTT solution provider, Smartcom is glad to bring solutions for healthcare industry by providing the latest PTT devices that support healthcare operations.

The Best Push-to-Talk Devices for Healthcare Industry

Smartcom supplies three Samsung rugged devices recommended for healthcare deployments in Singapore - the Galaxy XCover 6 Pro, Galaxy XCover 5, and Galaxy Tab Active3. Each device is MIL-STD certified, supports Push-to-Talk over Cellular (PoC) solutions, and is compatible with enterprise healthcare applications. Used together, they address three distinct communication needs within a hospital setting - clinical consultation, mobile staff coordination, and real-time cross-departmental communication.

Samsung Galaxy Tab Active3 - For Clinical Staff

Designed for doctors and clinical staff in direct patient contact, the Galaxy Tab Active3 supports:

• Telemedicine and remote consultations - compatible with video consultation platforms and electronic medical record (EMR) applications

• Patient record access and health monitoring - its large display supports bedside and remote clinical workflows

• Secure data management - protected by Samsung Knox, safeguarding sensitive patient data against unauthorised access

Samsung Galaxy XCover 5 and Galaxy XCover 6 Pro - For Mobile Hospital Staff

The XCover 5 and XCover 6 Pro are compact, portable devices suited for staff who need reliable communication across varied hospital environments. They are recommended for:

• Nursing staff

• Hospital management

• Security personnel

• Administrative teams

• Paramedical staff

Both devices support PTT communication and enterprise collaboration applications on a single handset. Their enhanced touchscreen sensitivity is designed to remain responsive when used with latex or thin protective gloves - a practical requirement for nursing and paramedical staff who cannot remove gloves during patient care or clinical procedures.

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